Etiquette Tip of the Week: Responding to Unsolicited Feedback

We will talk about constructive criticism’s ugly cousin: unsolicited feedback. Sometimes it comes from the workplace busybody. Or it could be someone venting because he or she is not getting promoted.

Don’t argue.  Don’t say, “Mind your own business,” or “Have their been any changes? Because last time I checked, I do not report to you.”

Instead, pour a little baking soda on their fire with civility. “Thank you for letting me know,” or “I’ll take that into consideration.”

Don’t forget to smile.

The Etiquette Tip of the Week is brought to our generous colleagues at the Culture & Manners Institute.  We are grateful that they share their wisdom with us and allow us to share it with you.