What happens in an interview when you don’t know the answer to a question?
This is a lot like the rule when you can’t remember someone’s name. Don’t try to finesse, just confess.
“I don’t know the answer to that, but I am willing to learn.”
If you are dealing with a client, “I don’t have the answer, but I will find out for you.”
Don’t let “I don’t know” be the end of the show. Use it as an opportunity to highlight your problem solving skills.
Thank you to our friends at the Culture & Manners Institute for sharing their weekly wisdom with us!